FAQs

WHO IS RESPONSIBLE FOR REPAIR/MAINTENANCE PROBLEMS ?

The Landlord would normally be responsible for repairs to the property but you would be expected to carry out day to day repairs, e.g. light bulbs, fuses etc, and should any damage be caused through negligence then this would be your responsibility to have repaired. A Tenant should report repairs as soon as they become aware.

WILL MY PRIVACY BE RESPECTED ?

Yes. Your privacy is respected. It is normal for a Landlord or Agent to carry out inspections during the Term of the Tenancy however they should give you reasonable notice of this and it would not normally take place more often than quarterly. This area is normally covered in the tenancy agreement signed by you and the Landlord.

DOES THE LETTING AGENT I CHOOSE MATTER ?

Yes. To ensure you receive a professional service its best to choose an Agent who operates under strict codes of conduct. Hardings Lettings are a member of The Property Ombudsman and The National Approved Letting Scheme. As such we ensure that the transaction is handled properly. We work to professional standards that work well for both Landlords and Tenants. For example, a Tenant renting through us can expect that the Landlord will carry out safety checks e.g. gas, electrics, furniture etc. The correct tenancy agreement will be used, ensuring that responsibilities are clearly set down and privacy of the Tenant is adequate. We also have proper procedures for reporting and dealing with repairs and furthermore provide a bonding scheme, which will protect your deposit (details available).

HOW DO I KNOW MY DEPOSIT IS PROTECTED ?

Your Agent/Landlord must provide you with details of the Scheme under which the Deposit is protected within 30 days of you paying the Deposit to the Agent.

HOW LONG DO I HAVE TO RENT FOR ?

An Assured Shorthold Tenancy can be for a minimum of 6 months and a maximum of 3 years in any one contract. However most Tenancy Agreements will be for a 12-month period but on some occasions it may be possible to insert a break clause allowing you to give two months notice after the first 6 months have elapsed

WHAT HAPPENS IF I WANT TO LEAVE EARLY ?

An Assured Shorthold Tenancy Agreement is a legal document and is set for a certain term. This means that the Landlord and Tenant are guaranteeing to the agreed term of the Lease with each other.

If you need to leave the property before the end of your Tenancy or any valid break clause you will be responsible for paying the rent until a suitable replacement Tenant has been found and you will also be responsible for meeting any costs incurred by the Landlord in re-letting the property.

You should only enter into an Assured Shorthold Tenancy in the knowledge that a Landlord can, by law, keep you to the full term of the Agreement.

WHAT IS THE MOST COMMON TYPE OF AGREEMENT USED AND CAN I ADD THINGS THAT CONCERN ME ?

Almost all Tenancy Agreements used these days are Assured Shorthold Tenancies. This is normally a standard contract between Landlord and Tenant. If the Landlord agrees to certain conditions, i.e. to provide furniture, allow decorating etc, an extra clause should be added to the agreement to this effect. The Landlord is not obliged to carry out promises so it is important that your requests are documented.

WILL I HAVE ANY CONTACT WITH THE LANDLORD OR WILL THE AGENT HANDLE ALL MATTERS ?

This will depend on the service that the Landlord instructs us to carry out for them. In the event of a Let Only Service you will be provided with the Landlord’s contact details when you move in and you will deal directly with the Landlord after you have moved in. Alternatively if the Landlord instructs us to Manage the property then all dealings will be via us and you will have no dealings with your Landlord.